Website Audit Report for a Small Tax Office

Sample project. This audit uses a fictional business, Maple & Main Tax Services. All names, numbers, and web addresses are made up, but every issue shown is a common problem I've found on real small-business websites.

The task

Review a small business website the way a new client would use it and find anything that could stop people from calling, emailing, or finding the business on Google.

What I did

• Tested every button, link, and form on a phone and a laptop
• Checked how the site appears in Google using Google Search Console and PageSpeed Insights
• Ranked 12 issues by priority: High (losing clients now), Medium (harder to find on Google), and Low (polish and trust)
• Explained each problem in plain language, with before-and-after fixes and time estimates
• Added a monthly maintenance checklist to keep the site in good shape

The result

A 4-page report the owner can act on right away. The 3 most important fixes, a "Call us" button that dialed the wrong number, a broken email link, and a confusing contact form, take under 30 minutes and directly affect whether clients can reach the business.

As your VA, I can audit your website, fix issues like these, and maintain it every month.